Markham

Your feedback is important to us. Help us improve our Technology Services. Thank you!

Demographic Information

Please provide the first three characters of your postal code (e.g. M5H).

How old are you?

Thank You for Completing Our Survey!

Thank you for participating in our survey. Your input is appreciated.

This survey is currently under testing. We ask that you take a few minutes to give us feedback on the survey itself, so that we can continue to improve and refine it.

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This survey is currently under testing. We ask that you take a few minutes to give us feedback on the survey itself, so that we can continue to improve and refine it.

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Markham

Terms of use

By submitting a response to this survey, you agree to the following terms:

In order to participate in this survey, you must be over 13 years of age.
This survey should be answered by individuals who have used at least one Technology Service at the public library in the current calendar month. Respondents who have already completed this survey in the current month should not submit a second response.
We ask that you answer the questions honestly. Your answers are anonymous, and none of your responses will be linked to you as an individual.
The information gathered through this survey will only be used to inform decisions at public libraries.
The survey is conducted by a third party on behalf of the public library. Information will only be reported in aggregate, and will not be shared with other third parties or used for any purpose other than improving and reporting on public library Technology Services.

Welcome to the Library Technology Services Survey!

We invite you to answer a few questions about your use of technology services at the public library this month. Technology services include:

Connecting to the Internet (e.g., through WiFi, at a workstation, etc.)
Equipment & Software (e.g., audio-visual production equipment, business-related software, devices used for entertainment, etc.)
Digital Literacy and Technology Classes
Digital Literacy and Technology Support (i.e., one-to-one support)

The survey will take approximately 5 minutes to complete.

Your answers will help the public library improve and prioritize its technology services and show how important it is for those services to be delivered to the community. We ask that you answer the questions honestly. Have you completed this survey already this month? If so, you do not need to respond again.

Terms of Use - Privacy Notice:

Your responses as part of the Bridge Patron Survey are confidential. None of your answers will be associated with you personally, and your individual responses will not be reported. Rather, results will be aggregated in summary format.

Data collection is based on your express consent that you give by volunteering responses in the survey. Bridge Toolkit Technology Service survey adheres to Digital Privacy and Access to Information.

Terms of Use - Information Collection Notice:

The information on this form is collected under the authority of sections 20 (a) and (d) of the Public Libraries Act. The information collected will only be used for improving Technology Services provided by Ontario Public Libraries. Questions related to the collection of this information should be directed to the Sepideh Mckensy, Project Leader (MLS) Bridge Project, Policy, Planning and Performance Management, Toronto Public Library, 789 Yonge Street, Toronto, ON, M4W 2G8, bridge@tpl.ca.

We appreciate your input!

* indicates a question that requires a response.

Click on the to find out more about each Technology Service.

To participate in this survey:

Please confirm that you have read and agree to the terms of use.

Please confirm that you are over 13 years of age.